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  • #16
    the equivalent! would they have a clue what they were looking for?
    can imagine that conversation...

    AD: found this one, it's a GMT not UTC but it's the same thing.
    Insurer: ok, cool. is it case hardened?
    AD: no
    Insurer: PVD?
    AD: no
    Insurer: integrated rubber strap of awesomeness?
    AD: um, no.
    Insurer: man sized clasp of bullet deflecting quality?
    AD: dont think so!
    Insurer: so the only thing the same is the use of a 4th hand?
    AD: yea, pretty much.
    Insurer: well, thanks for all your efforts. NEXT.

    Hopefully they just up their offer and you can go happy hunting again :thumbup:
    “Strong people are harder to kill than weak people and more useful in general.”


    Despite having the numbers, there is the crazy man in the mountains that none of the tribes will go near!
    Always aim to be that man.

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    • #17
      I don't really fully get it*, they (Define) are the NZL Authorised Official Genuine Kosher Agent for SINN, the very jolly brand of watch you've got replacement insurance for, how can that not work, how can they not replace your SINN via SINN New Zealands OFFICIAL STORE ?

      Do they have now only a paltry pathetic very teeny weeny select list, of only those 3 specific stores, that they will deal with

      I do know* you must not give up, no matter what, because their plan, is to wear you down.

      Their business, despite all the fancy TV adverts etc, is not the business of paying out.

      Don't give up, you have other stuff to wear meantime, and you wear them out
      Harlan
      Timekeeper Watch Club
      New Zealand, Pacific Ocean, Earth

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      • #18
        Good luck with it Pedro - wise words above, don't give up!

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        • #19
          Interesting call tonight .
          They say Mansors are very expensive , Yup they sure are .

          A quick clarification on how I got the replacement price .
          They were a bit confused on the prices as they varied all over the world
          Define are the Australasian authorized dealers and that is their price,
          If I go to Sinn Germany they will send me to Define in Brisbane .

          Now that they understand they will have a debrief and discuss the options more seriously
          and get back to me with some answers.
          They have indicated they wish to settle this claim quickly and move on .

          Think the major problem is they are depending on the suppliers for advice and options .
          Looks like they are starting to think outside the box now though.

          An interesting and thought provoking exercise .
          Makes one look closer at his policy and how does one insure those unique watches which are not readily available
          in NZ .
          DO we sit down at the start and negotiate each watches value and have it written into the policy
          Most watches dont have to specified or valued if they are under 5K .
          But with limited AD's in NZ for a lot of brands the game plan changes somewhat .

          In DW's case it doesn't matter because he flips before it gets a chance to lost or stolden
          Rest easy Matty , My best Mate and Son

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          • #20


            In DW's case it doesn't matter because he flips before it gets a chance to lost or stolden


            Pot, meet Kettle. Your replacement.

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            • #21
              Bingo .
              Resolved today.
              Cash settlement offered and accepted.
              Almost doubled their first offer.
              Now a happy chappy and back on the market.
              Time to scour the FS form.
              Don't be shy to PM me

              Sent from my SM-G900F using Tapatalk


              Rest easy Matty , My best Mate and Son

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              • #22
                nice! well done.

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                • #23
                  thats a proper result
                  shows what can happen when you dig in a little and make the buggers work for your premiums :thumbup:
                  “Strong people are harder to kill than weak people and more useful in general.”


                  Despite having the numbers, there is the crazy man in the mountains that none of the tribes will go near!
                  Always aim to be that man.

                  Comment


                  • #24
                    Result Pete.
                    'I hope, when i die, my wife doesn't sell my watches for what I told her I paid for them.'

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                    • #25
                      Yup , good result.
                      After speaking with the Case Manager
                      If I had of sent them the link to Define watches and explained they were the only Australasian dealers at the start ,
                      They would have had a clearer picture and understanding.
                      They were too dependent on the Supplier advice .
                      Well done AA Insurance ..
                      Downside I just got my insurance renewal bill
                      Rest easy Matty , My best Mate and Son

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